Frequently Asked Questions

When is the Convention?

When do memberships go on sale?

Sign up to get on the waiting list.

What concession rates are available?

Can I get a refund?

Can supporting members book accommodation?

Can I cook at the campsite?

Can I bring my caravan / campervan?

Can I bring my dog / cat / budgie / other?

Why do you have memberships, rather than tickets?

If I volunteer, do I get free membership?

I have special accessibility needs

I have special dietary requirements

I found the hotel rooms for cheaper online?

Hi, I'm new to all this! Am I mad?

How will you be honouring Terry Pratchett?

What time can I check into my room?

What time can I check out of my room?

Can I check out of my room late?

When should I arrive for the Convention?

Do I have to wear a costume?

When does the Convention close?

Do I have to stay at the hotel?

I'm a Dealer, where can I get a table?

When are Gala Dinner tickets available?

How do I register for the Maskerade

What are the limits to a Maskerade entry?

What should I keep in mind for my Maskerade costume?

How do I donate an item for the Charity Auction?

How do I audition for the play?

© Star Turtle 2015